DUTY OF CANDOUR ANNUAL REPORT
Nursery
1ST April 2021 - 31st March 2022
Duty of Candour Report
All health and social care services in Scotland have a duty of candour. This is a legal requirement which means that when things go wrong and mistakes happen, the people affected understand what has happened, receive an apology, and that organisations learn how to improve for the future. An important part of this duty is that we provide an annual report about the duty of candour in our services. This short report describes how Wellington Children’s Centre has operated the duty of candour during the time between 1 April 2021 and 31 March 2022. We hope you find this report useful.
1. About Wellington Children’s Centre
Wellington Children’s Centre is a children’s daycare service in Greenock for up to 20 children aged 3 -12 at any one time. We provide day care to children from before 8.00am - 6. 00 pm Monday to Friday. We are in partnership with the local authority which means that although we are an independent centre, we are funded to provide some hours of early learning and childcare. We aim to ensure that we care for children in a way which supports them to grow and develop.
2. How many incidents happened to which the duty of candour applies?
In the last year, there has been no incidents in our nursery service to which the duty of candour applied
2. Information about our policies and procedures
Where something has happened that triggers the duty of candour, our staff report this to the nursery manager who has responsibility for ensuring that the duty of candour procedure is followed. The manager records the incident and reports as necessary to the Care Inspectorate. When an incident has happened, the manager and staff set up a learning review. This allows everyone involved to review what happened and identify changes for the future. All new staff learn about the duty of candour at their induction. We know that serious mistakes can be distressing for staff as well as people who use care and their families. We have occupational welfare support in place for our staff if they have been affected by a duty of candour incident. Where parents or children are affected by the duty of candour, we have arrangements in place to provide welfare support as necessary.
- Someone has died | 0
- Someone has permanently less bodily, sensory, motor, physiologic, or intellectual functions | 0
- Someone’s treatment has increased because of harm | 0
- The structure of someone’s body changes because of harm | 0
- Someone’s life expectancy becomes shorter because of harm | 0
- Someone’s sensory, motor, or intellectual functions is impaired for 28 days or more | 0
- Someone experienced pain or physiological harm for 28 days or more | 0
- A person needed health treatment in order to prevent them dying | 0
- A person needing health treatment in order to prevent other injury | 2
If you would like more information about our nursery, please contact us using these details:
Chairperson - Wellington Children’s Centre
- 19/21 Lynedoch Street, Greenock
- 07852772887
3. To what extent did Wellington Children’s Centre follow the duty of candour procedure?
When we realised the events listed above happened, we followed the correct procedure. This means we informed the parents affected, apologised to them, and offered to meet with them. We reviewed what happened and what went wrong to try and learn for the future.
4. Information about our policies and procedures
Where something has happened that triggers the duty of candour, our staff report this to the nursery manager who has responsibility for ensuring that the duty of candour procedure is followed. The manager records the incident and reports as necessary to the Care Inspectorate. When an incident has happened, the manager and staff set up a learning review. This allows everyone involved to review what happened and identify changes for the future. All new staff learn about the duty of candour at their induction. We know that serious mistakes can be distressing for staff as well as people who use care and their families. We have occupational welfare support in place for our staff if they have been affected by a duty of candour incident. Where parents or children are affected by the duty of candour, we have arrangements in place to provide welfare support as necessary.
5. What has changed as a result?
We held a meeting with all the children to discuss health and safety issues that could arise from not taking care and playing safely when in the outdoor area.
6. Other information
If you would like more information about our nursery, please contact us using these details:
- 19/21 Lynedoch Street, Greenock
- 07398768840
Out of School Service
1ST April 2021 - 31st March 2022
Duty of Candour Report
All health and social care services in Scotland have a duty of candour. This is a legal requirement which means that when things go wrong and mistakes happen, the people affected understand what has happened, receive an apology, and that organisations learn how to improve for the future. An important part of this duty is that we provide an annual report about the duty of candour in our services. This short report describes how Wellington Children’s Centre has operated the duty of candour during the time between 1 April 2021 and 31 March 2022. We hope you find this report useful.
1. About Wellington Children’s Centre
Wellington Children’s Centre is a children’s daycare service in Greenock for up to 20 children aged 3 -12 at any one time. We provide day care to children from before 8.00am - 6. 00 pm Monday to Friday. We are in partnership with the local authority which means that although we are an independent centre, we are funded to provide some hours of early learning and childcare. We aim to ensure that we care for children in a way which supports them to grow and develop.
2. How many incidents happened to which the duty of candour applies?
In the last year, there has been no incidents in our nursery service to which the duty of candour applied
2. Information about our policies and procedures
Where something has happened that triggers the duty of candour, our staff report this to the nursery manager who has responsibility for ensuring that the duty of candour procedure is followed. The manager records the incident and reports as necessary to the Care Inspectorate. When an incident has happened, the manager and staff set up a learning review. This allows everyone involved to review what happened and identify changes for the future. All new staff learn about the duty of candour at their induction. We know that serious mistakes can be distressing for staff as well as people who use care and their families. We have occupational welfare support in place for our staff if they have been affected by a duty of candour incident. Where parents or children are affected by the duty of candour, we have arrangements in place to provide welfare support as necessary.
If you would like more information about our nursery, please contact us using these details:
Chairperson - Wellington Children’s Centre
- 19/21 Lynedoch Street, Greenock
- 07852772887